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Below are brief replies to assist you.

Wine cellar opening hours

From April 1 to June 30

Monday Closed

Tuesday 9h-12h30 / 16h-19h

Wednesday 9h-12h30 / 16h-19h

Thursday 9h-12h30 / 16h-19h

Friday 9h-12h30 / 16h-19h

Saturday 9h-12h30 / 16h-19h

Sunday Closed

From July 1 to September 3

Monday 9h-12h30 / 16h-20h

Tuesday 9h-12h30 / 16h-20h

Wednesday 9h-12h30 / 16h-20h

Thursday 9h-12h30 / 16h-20h

Friday 9h-12h30 / 16h-20h

Saturday 9h-12h30 / 16h-20h

Sunday Closed

Du 4 septembre au 31 octobre

Monday Closed

Tuesday 9h-12h30 / 16h-19h

Wednesday 9h-12h30 / 16h-19h

Thursday 9h-12h30 / 16h-19h

Friday 9h-12h30 / 16h-19h

Saturday 9h-12h30 / 16h-19h

Sunday Closed

Here are a few responses to our customers’ most frequently asked questions:

Yes, the minimum quantity for an order is 6 bottles. To guarantee a quality delivery the number of bottles must be a multiple of 6.

You can pay for your order by debit card immediately, using our Payplug platform, or by cheque. Regarding cheque payments, you just have to print the order form for return accompanied by your payment to the following address: Domaine des Tournels 83350 Ramatuelle

Shipping costs are automatically calculated at the time of your order, depending upon the volume of the parcel and the delivery address.

For orders abroad, our team produces a personal estimate depending upon the transport costs and taxes for the delivery country.

As soon as you confirm your order, and when payment is made, you will automatically receive an e-mail containing a link to track the delivery.

On average you will receive your parcel between 2 to 3 days after making your order on our site.

Do not delay in contacting us by telephone on (+33) (0)4.94.55.90.70 or by e-mail at contact@domaine-des-tournels.com, to report any type of incident (bottle broken upon arrival, a squashed BIB parcel or non-delivery of the order). We will do everything necessary to ensure your maximum satisfaction with our products and service.

Do not hesitate to write to us. We will deal with your request as quickly as possible. Our e-mail address is commercial@vignobletournels.com
Contact our Customer Service team on (+33) (0)4.94.55.90.70.

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