Wine shop opening hours
From Tuesday to Saturday: 9 am-12:30 pm and 3 pm-5 pm
Closed on Sunday and Monday.
April to November
From Monday to Saturday: 9 am-12:30 pm and 3 pm-7 pm
Closed on Sunday.
November and December
From Tuesday to Saturday: 9 am-12:30 pm and 3 pm-5 pm
Closed on Sunday and Monday.
Here are a few responses to our customers’ most frequently asked questions:
Yes, the minimum quantity for an order is 6 bottles. To guarantee a quality delivery the number of bottles must be a multiple of 6.
You can pay for your order by debit card immediately, using our Payplug platform, or by cheque. Regarding cheque payments, you just have to print the order form for return accompanied by your payment to the following address: Domaine des Tournels 83350 Ramatuelle
Shipping costs are automatically calculated at the time of your order, depending upon the volume of the parcel and the delivery address.
For orders abroad, our team produces a personal estimate depending upon the transport costs and taxes for the delivery country.
As soon as you confirm your order, and when payment is made, you will automatically receive an e-mail containing a link to track the delivery.
On average you will receive your parcel between 2 to 3 days after making your order on our site.
Do not delay in contacting us by telephone on (+33) (0)4.94.55.90.70 or by e-mail at contact@domaine-des-tournels.com, to report any type of incident (bottle broken upon arrival, a squashed BIB parcel or non-delivery of the order). We will do everything necessary to ensure your maximum satisfaction with our products and service.
Do not hesitate to write to us. We will deal with your request as quickly as possible. Our e-mail address is commercial@vignobletournels.com
Contact our Customer Service team on (+33) (0)4.94.55.90.70.
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