FAQs
Do I have to buy a minimum quantity? Can I buy a single bottle?
To ensure quality delivery the number of bottles must be a multiple of six. Consequently six is the minimum bottle quantity.

What means of payment are available?
You can pay for your order immediately by credit card using our platform Payplug, or by cheque. Concerning payment by cheque, it is sufficient for you to print the order form and return it accompanied by payment, to the following address: Domaine des Tournels 83350 Ramatuelle

How much are delivery charges? Do you deliver abroad?
Of course we do.

Can I track my parcel?
As soon as you validate your order, and when payment is made, you will automatically receive an e-mail which contains a link, to allow you to track your delivery.

What is the delivery timeframe? 
On average, you will receive your parcel betwen 2 and 3 days after placing your order on our website.

There is a problem: I have a broken/corked bottle
Do not hesitate to get in touch with us by telephone on (+33) (0)4.94.55.90.91 or by e-mail at contact@domaine-des-tournels.com to indicate any type of isssue (for example a bottle is broken on arrival, the bag-in-box is crushed or the order not delivered). We will do everything necessary to provide maximum customer satisfaction to you.

You have not found the response to your question above?
Do not hesitate to write to us by e-mail. We'll deal with your e-mail request as quickly as possible at the address contact@domaine-des-tournels.com. Alternatively get in touch with our Customer Service on (+33) (0)4.94.55.90.91